Privacy policies and terms of service for Hanzo Health by Hanzo Technologies Inc.
View the Project on GitHub quielorodriguez/hanzo-health-privacy
Hanzo Technologies Inc.
66 Cordova St W, Vancouver, BC, V6B 1C9, Canada
Business registration: BC1576110 (British Columbia, Canada)
Contact: quielo@hanzotechnologies.com
Website: www.hanzotechnologies.com
Effective date: 2026-06-17
Version: 2.0-CA
Jurisdiction: Canada (Federal + British Columbia + Quebec)
Base terms: en/terms-of-service.md v2.0
This is the Canadian version of the Hanzo Health Terms of Service. It incorporates the global base terms and adds jurisdiction-specific provisions required under:
By downloading, installing, or using Hanzo Health (“the App”), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, do not use the App.
These Terms constitute a legally binding agreement between you and Hanzo Technologies Inc. (“Hanzo,” “we,” “us,” “our”).
Hanzo Health is a personal health journaling application for iOS that allows you to:
Hanzo Health is a wellness and journaling tool only. It is not a medical device, does not provide medical diagnoses, and is not a substitute for professional medical advice, diagnosis, or treatment. Nothing in the App, including AI-generated insights, Hanzo Score results, or correlation highlights, should be interpreted as medical advice. Always consult a qualified healthcare professional regarding your health.
| Region / Province | Minimum Age |
|---|---|
| Canada (general) | 16 years |
| Quebec | 14 years (parental consent required for users under 14, per Quebec Consumer Protection Act) |
By using the App, you represent that you meet the applicable age requirement for your province or territory.
By accepting these Terms, you represent that you have the legal capacity to enter into a binding agreement under the law of your province or territory.
Hanzo Health is free to download. Certain features (“Hanzo Ultra”) require a paid subscription. The App clearly identifies which features require a subscription.
Hanzo Ultra features include unlimited history access, AI features, full correlation highlights, AI weekly summaries, and PDF doctor export.
Subscriptions are processed through Apple’s In-App Purchase system. Hanzo Technologies does not receive or store your payment card information — all billing is handled by Apple.
Subscription prices are displayed in the App at the time of purchase and are set by Apple for the Canadian market. Indicative Canadian prices (subject to change; actual price shown at checkout):
Prices include applicable taxes where required by Canadian law. The price displayed at checkout in the App Store is the final, tax-inclusive price you will be charged.
A 7-day free trial is available for new subscribers. Your subscription billing begins at the end of the trial period unless you cancel before the trial ends. You will not be charged if you cancel during the trial period.
IMPORTANT — AUTO-RENEWAL: Your subscription will automatically renew at the end of each billing period (monthly or annual) unless you cancel at least 24 hours before the renewal date. Your Apple Account will be charged for renewal within 24 hours prior to the end of the current period.
This disclosure is made in compliance with Apple’s requirements and applicable Canadian consumer protection guidelines.
To cancel your subscription:
Alternatively: App Store → your profile icon → Subscriptions → Hanzo Health Ultra → Cancel.
Cancelling stops future renewals but does not provide a refund for the current billing period. You will retain access to Hanzo Ultra features until the end of the paid period.
Quebec residents: See Section 4.7 for additional cancellation rights under the Quebec Consumer Protection Act.
All refund requests for App Store purchases must be submitted directly to Apple at https://reportaproblem.apple.com. Hanzo Technologies cannot issue refunds for purchases made through the App Store, as we do not process or hold payment funds.
If you are a resident of Quebec, the following rights apply under the Quebec Consumer Protection Act (Loi sur la protection du consommateur):
| For questions about your rights under the Quebec Consumer Protection Act, you may contact the Office de la protection du consommateur: www.opc.gouv.qc.ca | 1-888-672-2556 |
We reserve the right to change subscription prices. If we change the price of your active subscription, Apple will notify you before the change takes effect and give you the opportunity to cancel.
The App, including its design, text, graphics, features, AI models, Hanzo Score algorithm, and all other content created by Hanzo Technologies, is owned by Hanzo Technologies Inc. and protected by Canadian and international intellectual property laws. You may not copy, modify, distribute, sell, or sublicense any part of the App.
You own your health data. Hanzo Technologies does not claim any ownership of the health records, journal entries, or other personal information you enter into the App. You grant Hanzo Technologies a limited licence to store and process your data solely for the purpose of providing the App’s features to you.
You agree not to:
IMPORTANT — PLEASE READ CAREFULLY
Hanzo Health is a personal wellness journaling tool and is not a medical device under Health Canada’s Medical Devices Regulations or any provincial equivalent. The App and all of its features — including but not limited to the AI chat assistant, Hanzo Score, correlation highlights, and weekly AI summaries — are provided for general informational and organisational purposes only.
Nothing in the App constitutes or is a substitute for:
If you are experiencing a medical emergency, call 911 or your local emergency services immediately.
Do not delay seeking professional medical advice because of something you have read in Hanzo Health. Always consult a qualified physician, specialist, or other healthcare provider with any questions you may have about a medical condition.
To the maximum extent permitted by applicable Canadian law:
Statutory rights preserved: Nothing in this clause limits any rights you may have under the mandatory consumer protection laws of your province or territory, including the British Columbia Consumer Protection Act (SBC 2004, c. 2) or the Quebec Consumer Protection Act. Statutory rights that cannot be excluded or limited by contract remain fully in force.
These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law provisions.
Before initiating any formal legal proceeding, please contact us at quielo@hanzotechnologies.com to attempt to resolve the dispute informally. We will endeavour to respond within 30 days.
For disputes that cannot be resolved informally:
Quebec residents may have rights under the Quebec Consumer Protection Act that override these governing law provisions for matters covered by that Act. The application of BC law does not affect your rights under Quebec mandatory consumer protection laws.
Hanzo Technologies is incorporated in British Columbia, Canada. We offer customer support in both English and, to the best of our ability, French. Legal documents are available in both English (this document) and French (see /fr-ca/ for Quebec-specific French documents).
English version:
The parties have requested and agreed that these Terms be drawn up in English.
Version française:
Les parties ont demandé et convenu que les présentes modalités soient rédigées en anglais. Une version française est disponible sur demande et dans notre section /fr-ca/. Pour les résidents du Québec, la version française prévaut en cas de divergence avec la version anglaise, conformément à la Charte de la langue française.
Our Canadian Privacy Policy (available at /en-ca/privacy-policy.md and within the App) is incorporated into these Terms by reference. By using the App, you agree to the collection and use of information as described in the Privacy Policy.
We may update these Terms from time to time. When we make material changes, we will update the effective date and notify you via an in-app notice before the changes take effect. Continued use of the App after updated Terms are posted constitutes acceptance.
If you do not agree to updated Terms, you should stop using the App and may request deletion of your data by contacting quielo@hanzotechnologies.com.
We reserve the right to terminate or suspend your access to the App if you violate these Terms. You may stop using the App at any time. Upon termination, your right to use the App ceases; your locally stored data remains on your device until you delete it.
For questions about these Terms of Service:
Hanzo Technologies Inc.
Attention: Legal
66 Cordova St W, Vancouver, BC, V6B 1C9, Canada
Email: quielo@hanzotechnologies.com
Hanzo Technologies Inc. · Vancouver, BC, Canada · quielo@hanzotechnologies.com
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