Privacy policies and terms of service for Hanzo Health by Hanzo Technologies Inc.
View the Project on GitHub quielorodriguez/hanzo-health-privacy
Hanzo Technologies Inc.
66 Cordova St W, Vancouver, BC, V6B 1C9, Canada
Business registration: BC1576110 (British Columbia, Canada)
Contact: quielo@hanzotechnologies.com
Website: www.hanzotechnologies.com
Effective date: 2026-06-17
Version: 2.0-NZ
Jurisdiction: New Zealand
Legal framework: Consumer Guarantees Act 1993 (NZ) · Fair Trading Act 1986 (NZ) · Contract and Commercial Law Act 2017 (NZ)
By downloading, installing, or using Hanzo Health (“the App”), you agree to be bound by these Terms of Service (“Terms”) and our New Zealand Privacy Policy. If you do not agree, do not use the App.
These Terms constitute a legally binding agreement between you and Hanzo Technologies Inc. (“Hanzo,” “we,” “us,” “our”). Nothing in these Terms limits any rights you may have under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.
Hanzo Health is a personal health journaling application for iOS that allows you to:
Hanzo Health is a wellness and journaling tool only. It is not a medical device under the Medicines Act 1981 (NZ) or the Medical Devices Regulations. It does not provide medical diagnoses and is not a substitute for professional health advice. Always consult a qualified health professional.
You must be at least 16 years old to use Hanzo Health. By using the App you represent that you meet this requirement.
Hanzo Health is free to download. Certain features (“Hanzo Ultra”) require a paid subscription, clearly identified within the App. Hanzo Ultra includes unlimited history access, AI features, full correlation highlights, AI weekly summaries, and PDF doctor export.
Subscriptions are processed through Apple’s In-App Purchase system. Hanzo Technologies does not receive or store your payment card information. The total price inclusive of GST is displayed before purchase in the App Store.
A 7-day free trial is available for new subscribers. Billing begins at the end of the trial period unless you cancel before it ends.
IMPORTANT — AUTO-RENEWAL: Your subscription automatically renews at the end of each billing period (monthly or annual) unless cancelled at least 24 hours before the renewal date. Your Apple Account will be charged within 24 hours prior to the end of the current period.
To cancel: iPhone Settings → your name → Subscriptions → Hanzo Health Ultra → Cancel Subscription, or via App Store → profile icon → Subscriptions.
Cancellation stops future renewals. You retain access to Hanzo Ultra until the end of the current paid period.
Refund requests must be submitted to Apple at https://reportaproblem.apple.com. Your rights under the Consumer Guarantees Act 1993 are not affected — see Section 7.
The App and all content created by Hanzo Technologies is protected by New Zealand and international intellectual property laws. You may not copy, modify, distribute, sell, or sublicense any part of the App.
You own your health data. Hanzo Technologies does not claim ownership of data you enter into the App. You grant Hanzo a limited licence to process your data solely to provide the App’s features.
You agree not to use the App for any unlawful purpose under New Zealand law, attempt to reverse-engineer the App, use the App to transmit harmful content, or use the App in a way that impairs Hanzo’s systems.
Hanzo Health is a personal wellness journaling tool. It is not a medical device under New Zealand law. Nothing in the App — including AI-generated insights, Hanzo Score, or correlation highlights — constitutes medical advice, diagnosis, or treatment.
If you are experiencing a medical emergency, call 111 immediately.
Under the Consumer Guarantees Act 1993, guarantees apply to the supply of services to consumers that cannot be excluded by contract. For Hanzo Health, these include:
Remedies for failure of guarantees: If the App fails to comply with a guarantee under the Consumer Guarantees Act:
Note: The Consumer Guarantees Act guarantees cannot be excluded or limited for consumer transactions. This section applies where you are acquiring the App as a consumer (i.e. for personal, domestic, or household use).
These Terms and our App Store descriptions comply with the Fair Trading Act 1986. We do not engage in misleading or deceptive conduct, false representations, or unfair trade practices. If you believe we have acted in a manner inconsistent with the Fair Trading Act, please contact us at quielo@hanzotechnologies.com.
To the maximum extent permitted by the Consumer Guarantees Act 1993 and other applicable New Zealand law:
Nothing in this clause excludes or limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.
These Terms are governed by the laws of British Columbia, Canada. However, New Zealand consumers retain all mandatory rights under the Consumer Guarantees Act 1993, Fair Trading Act 1986, and other applicable New Zealand consumer protection legislation.
Please contact us at quielo@hanzotechnologies.com before initiating formal proceedings. We will endeavour to respond within 20 working days.
| Commerce Commission: comcom.govt.nz | 0800 943 600 |
Our New Zealand Privacy Policy (at /en-nz/privacy-policy.md and within the App) is incorporated into these Terms by reference.
We may update these Terms from time to time. Material changes will be notified via in-app notice before taking effect. Continued use after updated Terms are posted constitutes acceptance.
Hanzo Technologies Inc.
Attention: Legal
66 Cordova St W, Vancouver, BC, V6B 1C9, Canada
Email: quielo@hanzotechnologies.com
Subject: “New Zealand Terms / Consumer Rights”
Hanzo Technologies Inc. · Vancouver, BC, Canada · quielo@hanzotechnologies.com
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