Privacy policies and terms of service for Hanzo Health by Hanzo Technologies Inc.
View the Project on GitHub quielorodriguez/hanzo-health-privacy
Hanzo Technologies Inc.
66 Cordova St W, Vancouver, BC, V6B 1C9, Canada
Business registration: BC1576110 (British Columbia, Canada)
Contact: quielo@hanzotechnologies.com
Website: www.hanzotechnologies.com
Effective date: 2026-06-16
Version: 2.0
Previous version: 1.0 (2026-05-26)
By downloading, installing, or using Hanzo Health (“the App”), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, do not use the App.
These Terms constitute a legally binding agreement between you and Hanzo Technologies Inc. (“Hanzo,” “we,” “us,” “our”).
Hanzo Health is a personal health journaling application for iOS that allows you to:
Hanzo Health is a wellness and journaling tool only. It is not a medical device, does not provide medical diagnoses, and is not a substitute for professional medical advice, diagnosis, or treatment. Nothing in the App, including AI-generated insights, Hanzo Score results, or correlation highlights, should be interpreted as medical advice. Always consult a qualified healthcare professional regarding your health.
You must meet the following minimum age requirements to use Hanzo Health:
| Country / Region | Minimum Age |
|---|---|
| United States, United Kingdom | 13 years |
| European Union / EEA | 16 years (or the digital consent age set by your member state, whichever is higher) |
| France | 15 years |
| Quebec, Canada | 14 years (parental consent required for users under 14) |
| All other countries | 16 years |
If you are below the minimum age for your country, you may not use the App. By using the App, you represent that you meet the applicable minimum age requirement.
Given that Hanzo Health collects sensitive health data including menstrual cycle information, we strongly recommend parental supervision for users approaching but meeting the minimum age threshold.
By accepting these Terms, you represent that you have the legal capacity to enter into a binding agreement in your jurisdiction.
Hanzo Health is free to download. Certain features (“Hanzo Ultra”) require a paid subscription. The App clearly identifies which features require a subscription.
Hanzo Ultra features include unlimited history access, AI features, full correlation highlights, AI weekly summaries, and PDF doctor export.
Subscriptions are processed through Apple’s In-App Purchase system. Hanzo Technologies does not receive or store your payment card information — all billing is handled by Apple.
Current subscription prices are displayed in the App at the time of purchase and may vary by country and currency. As examples, pricing in Canada is approximately CAD $6.99/month or CAD $47.99/year (inclusive of applicable taxes where required). Prices in other currencies are set by Apple and displayed at checkout.
A 7-day free trial is available for new subscribers who have not previously subscribed to Hanzo Ultra. Your subscription billing begins at the end of the trial period unless you cancel before the trial ends. You will not be charged if you cancel during the trial period.
Subscriptions automatically renew at the end of each billing period (monthly or annual) unless cancelled. Your Apple Account will be charged for renewal within 24 hours prior to the end of the current period. To avoid being charged for the next period, you must cancel at least 24 hours before the renewal date.
To cancel your subscription:
Alternatively: App Store → your profile icon → Subscriptions → Hanzo Health Ultra → Cancel.
Cancelling stops future renewals but does not provide a refund for the current billing period. You will retain access to Hanzo Ultra features until the end of the paid period.
All refund requests for App Store purchases must be submitted directly to Apple at https://reportaproblem.apple.com. Hanzo Technologies cannot issue refunds for purchases made through the App Store, as we do not process or hold payment funds.
We reserve the right to change subscription prices. If we change the price of your active subscription, Apple will notify you before the change takes effect and give you the opportunity to cancel.
The App, including its design, text, graphics, features, AI models, Hanzo Score algorithm, and all other content created by Hanzo Technologies, is owned by Hanzo Technologies Inc. and protected by intellectual property laws. You may not copy, modify, distribute, sell, or sublicense any part of the App.
You own your health data. Hanzo Technologies does not claim any ownership of the health records, journal entries, or other personal information you enter into the App. You grant Hanzo Technologies a limited licence to store and process your data solely for the purpose of providing the App’s features to you.
You agree not to:
IMPORTANT — PLEASE READ CAREFULLY
Hanzo Health is a personal wellness journaling tool and is not a medical device. The App and all of its features — including but not limited to the AI chat assistant, Hanzo Score, correlation highlights, and weekly AI summaries — are provided for general informational and organisational purposes only.
Nothing in the App constitutes or is a substitute for:
If you are experiencing a medical emergency, call your local emergency services immediately.
Do not delay seeking professional medical advice because of something you have read in Hanzo Health. Always consult a qualified physician, specialist, or other healthcare provider with any questions you may have about a medical condition or before making any decisions related to your health.
The correlation highlights and pattern detection features show statistical relationships in your logged data. They do not establish medical causation and should not be used to make clinical decisions.
To the maximum extent permitted by applicable law:
Nothing in this clause limits any rights you may have under the mandatory consumer protection laws of your country of residence. Statutory rights that cannot be excluded or limited by contract remain fully in force.
These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law provisions. For disputes not resolved informally, you agree to the exclusive jurisdiction of the courts of British Columbia, Canada.
Nothing in these Terms limits any rights you may have under the mandatory consumer protection laws of your country of residence. In particular:
Before initiating any formal legal proceeding, we encourage you to contact us at quielo@hanzotechnologies.com to attempt to resolve the dispute informally. We will endeavour to respond within 30 days.
If you are an EU consumer, you may also use the EU Online Dispute Resolution platform at: https://ec.europa.eu/consumers/odr
Our Privacy Policy (available at https://www.hanzotechnologies.com/privacy and within the App) is incorporated into these Terms by reference. By using the App, you agree to the collection and use of information as described in the Privacy Policy.
We may update these Terms from time to time. When we make material changes, we will update the effective date and notify you via an in-app notice before the changes take effect. Continued use of the App after updated Terms are posted constitutes acceptance.
If you do not agree to updated Terms, you should stop using the App and may request deletion of your data by contacting quielo@hanzotechnologies.com.
We reserve the right to terminate or suspend your access to the App if you violate these Terms. You may stop using the App at any time. Upon termination, your right to use the App ceases; your locally stored data remains on your device until you delete it.
For questions about these Terms of Service:
Hanzo Technologies Inc.
Attention: Legal
66 Cordova St W, Vancouver, BC, V6B 1C9, Canada
Email: quielo@hanzotechnologies.com
Hanzo Technologies Inc. · Vancouver, BC, Canada · quielo@hanzotechnologies.com
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